Some of the most frequently asked questions for iknowa.
Don't find what your looking for? Contact us at email@example.com
iknowa is a platform that connects property owners with tradespeople to create, fund, and manage building and renovation projects from start to finish.
All funds are secured in an FCA approved escrow account, providing you with the assurance that your funds are kept safe. Project funds are only released when you are happy with the quality of completed work and approve the payment.
iknowa uses a validation system to comprehensively verify each tradesperson’s skills, qualifications, insurance, DBS records, knowledge, previous experience, and portfolio.
You can delete your account within the general settings page or by contacting our support team
You can change your contact details by going to settings – personal details.
All data is safely stored and encrypted in accordance with GDPR Regulations.
At present, we are in a closed beta, and therefore the platform is invite only. However, you can signup the newsletter, so you know when we are live.
Once you have created an iknowa account you will be navigated to your dashboard, where you are able to create and post new projects. Note: To post a project, click on the ‘Create Project’ tab in the left-hand banner.
When creating a project it’s important that you provide as many details as possible, as this will assist tradespeople in providing you with an accurate and informative quote. Below are suggestions for each section of the quoting process:
Don’t worry if you aren’t sure about all the details of your project. Please provide as much information as you can, including as many videos and images as possible. This way, tradespeople can then advise you and ask further questions when they submit their proposal.
We suggest considering the following factors:
A quote contains the following information:
Introduction, Any additional project-related details, Proposed start date, Availability, Stages, and tasks to be performed during the project, and Overall price.
The proposal price could change if the tradesperson receives additional information about the project or the changes in the scope of work.
All projects are displayed on your dashboard under the projects tab.
iknowa supports you and your project every step of the way. We provide you with the platform and infrastructure to track and manage every aspect of your project(s) in one place, from start to finish. All project-related information is documented, stored, and accessible at any time for added safety and security for you and your property. Of course, if you need any further support, please always feel free to reach out to the support team
Please follow the registration process, which will support you in signing up and providing the necessary information such as:
Prior experience and work
Create your portfolio
The signup process will indicate which skills require a qualification or accreditation and which don’t. If you think there is a mistake or your case is unique, please contact the support team, and we will help!
Please contact the support team, and we will discuss adding your skill to the available options.
The quality of your profile directly relates to the number of projects you will win.
Add a profile picture
Add a description of yourself and your experience
Add images and videos of your previous work into your portfolio
Below are some methods to increase the likelihood of winning a project:
Improve your profile by adding a picture, description, and images of your previous work.
Provide a personalised message at the start of your profile about your relevant experience.
Create comprehensive project statements and provide detail of what will happen at each stage. This will allow property owners to understand the quality of your work and exactly how their project will progress.
Provide equal payment milestones so property owners can pay for the work over a set period.